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17 December 2012 @ 09:32 pm
A clarification of my previous post about Kroger and carts  
Now that I've reread my own post several times, I realize it's ambiguous. Here's the actual order of events:

* Cashier standing at end of open lane invites me to her lane. I accept.

* Cashier offers to unload my cart. I say, "oh, no, thanks."

* Cashier walks behind checkstand; I start to unload cart; cashier starts to ring me up. As far as I can tell, I'm keeping up with the cashier.

* Suddenly, a bagger is between me and the cart, saying, "Here, miss, let me help you unload." [Tangent: "Miss"? Really? I haven't been called "Miss" in decades and I've come to prefer "Ma'am".]

* I am very startled, and automatically apologize for being too slow.

* Bagger says, "Oh, no, not at all," but I'm already upset and shaking.

* I spill my wallet all over the checkstand, and babble more apologies as the cashier helps me clean up the mess I've just made.

* Bagger offers to take my cart to the car and load it for me, and I decline MUCH more fervently. I don't recall my exact words, but I think they were along the lines of, "Oh no no, please no!"

* I come home and post, while crying and swearing I'm never going to a human cashier again if I can possibly avoid it.

So, in retrospect, I think it was probably more like 75% my fault and only about 25% Corporate Policies I Still Don't Like.
 
 
 
~M~je_reviens on December 19th, 2012 06:21 pm (UTC)
ON Sun I had to go to WalMart. I had the items I was buying set up to be condensed as possible so they would fit in the single WalMart reusable shopping bag I had on me.

I got possibly the stupidest cashier EVER.

She could not seem to understand why the lids and bases were separated. The bases were tucked into each other, the lids were stacked on top for ease of ringing up.

She tried putting everything back together, stacking them haphazardly so they wouldn't stay up. Kept falling over and sliding.

I told her I brought a WalMart bag and she seemed to think that meant she was absolved of the responsibility to take my bag AND BAG MY ITEMS. No, sorry, me bringing a bag does not mean, hey I'll bag it myself. It means, I don't want any plastic bags.

So there I was, with my reusable bag, holding it open myself, and she decided to try and shove these containers in the wrong way and of course they wouldn't fit. Her preference? Put each one into it's own plastic bag. 7 plastic bags for items that could easily fit into a WALMART SHOPPING BAG THAT I BROUGHT TO WALMART. The way I had them., That she messed up.

Then she held out this teetering tower of massed up containers, lids sliding everywhere, to me, while I stood there holding the bag open, like she expected me to drop the bag, take them, and keep them from exploding onto the floor so I could bag them.

I was and still am extremely irritated. I said to her, no I need them to be BACK THE WAY I HAD THEM so I can FIT THEM ALL IN HERE. It had been less than 2 minutes and she did not understand "how I had them."

So I don't know if her English was iffy or if she was just a moron.

I wanted to punch her.

I guess that's the diff! I don't cry and get embarrassed. I glare and my voice gets soft, quiet, and biting. It makes cats cringe!