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17 December 2012 @ 09:32 pm
A clarification of my previous post about Kroger and carts  
Now that I've reread my own post several times, I realize it's ambiguous. Here's the actual order of events:

* Cashier standing at end of open lane invites me to her lane. I accept.

* Cashier offers to unload my cart. I say, "oh, no, thanks."

* Cashier walks behind checkstand; I start to unload cart; cashier starts to ring me up. As far as I can tell, I'm keeping up with the cashier.

* Suddenly, a bagger is between me and the cart, saying, "Here, miss, let me help you unload." [Tangent: "Miss"? Really? I haven't been called "Miss" in decades and I've come to prefer "Ma'am".]

* I am very startled, and automatically apologize for being too slow.

* Bagger says, "Oh, no, not at all," but I'm already upset and shaking.

* I spill my wallet all over the checkstand, and babble more apologies as the cashier helps me clean up the mess I've just made.

* Bagger offers to take my cart to the car and load it for me, and I decline MUCH more fervently. I don't recall my exact words, but I think they were along the lines of, "Oh no no, please no!"

* I come home and post, while crying and swearing I'm never going to a human cashier again if I can possibly avoid it.

So, in retrospect, I think it was probably more like 75% my fault and only about 25% Corporate Policies I Still Don't Like.
 
 
 
gh4acws on December 19th, 2012 05:33 pm (UTC)
what they said
As far as I can tell it is not your fault at all. Zip, Nada, Zero percent.
One might argue that you being you were cause to a certain percentage say 25 % , but cause is not fault.

From my personal and necessarily distorted viewpoint it seems that you are far to willing to see yourself at fault. While accepting that one can be inpart or completely at fault is good, I think NO problem should be considered more than 50 % one fault unless proven so by hard facts. Also I think that there are always those helpful people who will explain to one why it was ones fault alone - no need to do their work and make life easier for them.