?

Log in

No account? Create an account
 
 
15 December 2012 @ 04:05 pm
It isn't bad service, but it's definitely Corporate Policies I Don't Like  
Kroger now offers to unload your cart onto the checkstand. And apparently insists on doing so, even if you are keeping up with the cashier.

I do not react like a normal human being. I did not see this as a service, but rather as criticism.

I was so flustered that my hands were shaking and when I opened my wallet to get my debit card, I dropped the entire contents of said wallet all over everything. (I did get everything back into my wallet, but how humiliating and embarrassing.) (Note to self: get sturdier wallet.)

One more reason to use the U-Scans, I guess.
 
 
thatwordgrrl on December 16th, 2012 07:42 pm (UTC)
Trader Joe's checkout counters are laid out so that I cannot unload my own items (there's no conveyer belt). In that case, I don't mind if the checker unloads, because it is really a one-person job. I'd just end up being anti-helpful.

OTOH, for a store that does have a conveyor belt, I don't want somebody else doing it for me. I'm a fully functional person, thanks.
Bladerunner: I feel prettybldrnrpdx on December 16th, 2012 11:34 pm (UTC)
I typically bag my own at Trader Joe's. I either end up in a line with a checker but no bagger or as I get up to have my turn, the bagger is sent off on some errand, almost every single time (is it me?). I've never had a problem with bagging my stuff when I bring my own bags, especially a single bag or my backpack. I don't mind them taking the stuff out of my cart though, I guess because it's set up that way. Fred Meyer (our Kroger) isn't currently, so having the checker come around and empty my cart and then having to go back and check it all through would piss me off extraordinarily.