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15 December 2012 @ 04:05 pm
It isn't bad service, but it's definitely Corporate Policies I Don't Like  
Kroger now offers to unload your cart onto the checkstand. And apparently insists on doing so, even if you are keeping up with the cashier.

I do not react like a normal human being. I did not see this as a service, but rather as criticism.

I was so flustered that my hands were shaking and when I opened my wallet to get my debit card, I dropped the entire contents of said wallet all over everything. (I did get everything back into my wallet, but how humiliating and embarrassing.) (Note to self: get sturdier wallet.)

One more reason to use the U-Scans, I guess.
 
 
Janet Miles, CAP-OMjanetmiles on December 16th, 2012 02:06 am (UTC)
I didn't pick realize it at the moment, but I think, "I said NO, dammit," is in fact one of the nerves that got hit. Thank you for pointing that out; it explains a lot of what felt like -- but probably wasn't -- over-reaction later.