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12 October 2011 @ 03:46 pm
So far today, I have  
1. Figured out how to change the SMTP server on our copier. (Don't laugh; it's a multifunction and it does scan-to-email, which is an amazingly useful feature.)

2. Determined that a user's problem with Word 2010 cannot be solved, because it's based on settings from another person's computer. (That is, sometimes Track Changes doesn't work, because it won't display the reviewer name, just "author". This happens when the reviewer sets his/her copy of Word to strip out personal information before saving and sending the document.)

Other useful but not particularly interesting stuff.
what doesn't kill me better runcarlyinrome on October 12th, 2011 08:00 pm (UTC)

Sounds like a productive day!