Janet Miles, CAP-OM (janetmiles) wrote,
Janet Miles, CAP-OM
janetmiles

How does this look for a not-exactly-complaint letter?

ETA: Letters are signed, sealed, and stamped; they'll get picked up by the postal carrier tomorrow. I decided against cc:ing it to the store manager. Let him be surprised.




[Addressed to Tennessee Department of Health and to Tennessee OSHA]

[Re: Restaurant name and address]

I would like to suggest that both your agencies may want to recheck the restaurant listed above for both patron and employee safety.

I was there on Sunday, March 28, about 6:30 p.m., when a brief but heavy rainstorm blew through. The roof and ceiling were not merely leaking but pouring water: by the time I left, there were at least a dozen dishpans and trays around the dining room to catch the water coming through the ceiling, most of the dining room was blocked off, and there was the better part of half an inch of water on the floor.

I could also see water streaming through the ceiling in at least two places behind the counter. I can only assume that it was just as bad in the kitchen.

This seems to be a clear danger to both the customers (slippery floors and the possibility of contaminated food) and the employees (slippery floors and water pouring down near electrical equipment and fryers full of hot grease).

Several patrons asked the staff if they were going to shut down, and the staff said they had called the manager or owner several times and he had refused to give them permission to close, or even to close just the dining room.

Sincerely,
Janet D. Miles CPS/CAP
[address, phone, email]
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