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07 November 2008 @ 10:37 am
Article from Network World  
Social Engineering: 8 Common Tactics
starcat_jewelstarcat_jewel on November 8th, 2008 06:05 am (UTC)
Re #7, "typo squatting": This is one of the reasons that I prefer to do my navigation with bookmarks. Any website I commonly use is in my bookmarks list (which is organized by folders to make this technique more feasible), and I then use the bookmark (which is known to be correct) when I want to visit the site.

Drives Russ nuts when I'm out and I call him to check something for me. He wants me to give him the URL to type in, and I'm telling him which folder and sub-folder to open to find the bookmark!
Janet Miles, CAP-OMjanetmiles on November 8th, 2008 11:58 pm (UTC)
I see two problems with bookmarking sites, one more serious than the other.

The lesser issue is that sites sometimes get reorganized, and if you've linked to anything but the entry page, your bookmark won't work, or will work unpredictably. We run into that with Online@UT -- people bookmark the login page rather than the front page, and if we change servers, they end up either unable to log in (because the server no longer exists) or logged into the wrong server and thus not seeing their classes.

The greater issue again has to do with internal linking: we post important information and updates on the front page of Online@UT, and people don't see it because they've bookmarked the login page. Then they call and yell at us about something that's posted in big red letters on the front page (e.g., "Blackboard is not down. However, all external network connectivity for the entire university is broken. This is NOT a Blackboard issue. We'll update you as soon as we know more.").