October 20th, 2008


A great service experience

Aveda, the Shops at Western Plaza, Knoxville, Tennessee, USA

"Please don't laugh at me," I asked the woman behind the counter. "I almost never wear makeup, I don't keep makeup at work, and I just got a call asking me to be interviewed on television in five hours. Help?" (This was for UCW, for our rally on Wednesday.)

And Jackie, one of the makeup artists, made me up beautifully and at no charge. The folks who saw me on TV said I looked good (and sounded good), and the folks at my IAAP meeting this evening all complimented me and (predictably) said I should wear makeup more often.

cross-posted to great_service
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